Handle incoming information
Capture enquiries, extract useful details and route them to the right person or system.
AI & automation consultant · Banbury, UK
I help UK businesses find repetitive work that can be simplified with AI, automation and better connected systems. We start with one real workflow, work out where time is going, and make a practical improvement your team can use.
Where we can start
The best opportunities are specific tasks your team repeats often. Sometimes a simple automation is enough; sometimes AI can help with the parts that need reading, sorting or drafting.
Capture enquiries, extract useful details and route them to the right person or system.
Help staff draft replies, summaries or internal documents for a person to review.
Reduce copying between forms, spreadsheets, CRM, email and other business systems.
Map a manual process, weigh the options and choose a sensible first improvement.
Selected projects
These are website and integration projects, not AI transformation case studies. They show the experience I bring to connecting systems and delivering useful changes for businesses.
ABM
Association of Business Mentors
Website, commerce and platform integration
I rebuilt the Association of Business Mentors website and connected WooCommerce with its CRM and learning management system. This enables ABM to sell courses through the website while keeping its customer, sales and learning platforms connected.
“Chris is friendly, efficient and always delivers exactly what we need, on time and on budget.”
Puzzle Locker
Puzzle Locker
Topic pages, design and functionality
I created dedicated pages for Puzzle Locker and improved the design and functionality across the website. The work gave each workshop topic a clearer place within the site and made the overall experience more consistent for schools exploring the service.
“Chris has done a fantastic job with our new website. It looks great, and we regularly receive compliments from schools on how easy it is to navigate. He’s always available on WhatsApp if we need anything and is incredibly quick to resolve any issues that arise. I wouldn’t hesitate to recommend his services.”
How it works
We choose a process with a clear owner and a measurable problem, then make a change your team can evaluate before expanding it.
Workflow → recommendation → pilot → handover
Walk me through what happens today, who does it and where the bottlenecks are.
I assess the tools, data and risks, then propose a focused scope and estimate.
I implement the agreed workflow and check its output with the people who will use it.
Your team gets a usable process, clear ownership and an honest view of what to improve next.
A good place to begin
Needs more discovery
Before you decide
You do not need an AI strategy document to start a conversation.
No. Tell me what the team does today and where it gets stuck. I will assess whether AI, a simpler automation or a process change is the best fit.
That depends on the task and the agreed design. For work with important consequences, I would build in a person to check and approve the output before it is used.
We review the data involved before choosing a tool or building a workflow. I will explain where information would go and agree the boundaries with you before implementation.
Yes. I continue to take on WordPress fixes, improvements and integrations. You can read more on the WordPress service page or describe the issue in the contact form.
Have a task in mind?
Describe the task, who does it and the tools involved. A rough explanation is enough to start; I'll reply within one working day.